Shipping Policy

Shipping Policy

Processing Time

All orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping to the United States

We ship directly from Türkiye to the United States. Estimated delivery time is 7–14 business days after your order has been dispatched. You will receive a tracking number via email once your order ships.

International Shipping

We also ship to many countries worldwide. Delivery times vary by destination, typically between 10–21 business days. Please note that international customers may be subject to customs duties or import taxes, which are the responsibility of the buyer.

Tracking Your Order

Once your order is shipped, you will receive an email with your tracking number. You can use this number to track your package through our carrier's website.

Delays

While we do our best to ensure timely delivery, occasional delays may occur due to customs processing, weather conditions, or high demand periods. We appreciate your patience and are always here to help if you have any concerns.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us at hello@softearthbaby.com within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible.

Contact Us

For any shipping-related questions, feel free to reach out via our Contact page or email us directly. We typically respond within 1 business day.