FAQ

Frequently Asked Questions

Is it safe for newborns?

Yes! All SoftEarthBaby products are made from 100% organic cotton, free from harmful chemicals and synthetic dyes. Our fabrics are gentle on the most sensitive newborn skin and meet international safety standards.

Where do you ship from?

We ship from Türkiye, where our products are carefully manufactured and quality-checked before reaching you. Every item goes through a thorough inspection process to ensure it meets our standards.

How fast is delivery?

Orders are typically processed within 1–2 business days. Delivery to the United States usually takes 7–14 business days. You will receive a tracking number as soon as your order ships.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn and in original condition. Please visit our Return & Refund Policy page for full details.

How do I choose the right size?

We recommend sizing up for a comfortable fit, especially for newborns who grow quickly. Check our Size Guide for detailed measurements and age recommendations.