Return & Refund Policy
Return & Refund Policy
At SoftEarthBaby, your satisfaction is our priority. We want you and your little one to love every piece you receive.
Returns
We accept returns within 30 days of delivery. To be eligible for a return, items must be:
- Unworn and unwashed
- In original condition with all tags attached
- In original packaging
Non-Returnable Items
For hygiene reasons, we cannot accept returns on items that have been worn, washed, or damaged after delivery.
Return Shipping
Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we cannot be responsible for lost return packages.
Refunds
Once we receive and inspect your return, we will notify you by email. If approved, your refund will be processed to your original payment method within 5–7 business days.
How to Start a Return
Email us at Meftuneyesilkir@gmail.com with your order number and reason for return. We will guide you through the process.
Thank you for choosing SoftEarthBaby — we are grateful for your trust. 🌿